To seasoned Dallas apartment renters, towing horror stories are a fact of life. But for a 23-year-old woman who recently moved here from Atlanta, towing was something she says she never thought about -- not until her car had been towed from her own apartment parking lot the day she had a doctor's appointment scheduled to check on her high-risk pregnancy.
Allison Ezell lives at the Serendipity Apartments, a sprawling complex near NorthPark Center. A new management company recently took over the complex, and with that came new service from a Dallas tow company called Excalibur. "They weren't enforcing the towing prior to us going under contract there," says Excalibur Towing president Nick Massey.More »