The City of Dallas is About to Roll Out Pay-by-Phone Parking Meters

Categories: City Hall

DCPayByPhone.jpg
dc.gov
In the past couple of years, the city of Dallas has begun to turn away from the glorified gumball machines that have stood sentry over downtown parking for decades in favor of more modern technologies. A hundred credit card-processing meters now dot the Arts District, West End, and City Hall. Main Street Garden and the Dallas Museum of Art each has a similarly versatile machine that covers multiple spaces.

But change has been slow, and the remainder of the more than 4,000 city-operated meters are the coin-only kind. That essentially means that if you're out of quarters, you're out of luck.

Not for long. At the Deep Ellum Arts Festival two weekends ago, the city tested a new pay-by-phone system it plans to roll out over the next couple of months at all city parking meters.

"This is just an additional option of making payments," says Donzell Gipson, an assistant director at the Dallas Police Department who oversees parking enforcement and red light cameras, among other things. "If you keep a stack of coins in the car and you want to continue to do that, fine, but this is another option."

The system will be run by a company called Pay by Phone which, if its name isn't quite clear enough, offers a brief video tutorial that informs you that drivers can either phone in credit card information or use the smartphone app to pay parking fees.

About 1,400 drivers used the system in Deep Ellum with few hiccups. Gipson says the main takeaway from that experience is that the city needs to install better signage, which should be in place for the full rollout in May or June.


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20 comments
anon
anon

This is a decent idea as long as the max stay can't be extended by phone. If paying remotely is easy, people will use it for their all day parking needs and the spots won't be available for the people that street parking was designed to serve. I get that people can get around the max now by walking back and feeding the meter, but most people are too lazy to do that and would rather pay a little more and walk another couple blocks to avoid the hassle. If you can do it from your phone, there's no reason you even have to leave the desk.

Scott Guffey
Scott Guffey

Um, how about the City of Dallas stops charging at night, which keeps people from coming to the Dallas core? #Ridiculous #WakeUpCityCouncil

WylieH
WylieH

I like the idea, but was somewhat worried that this was sponsored by another one of those fly-by-night, political insidery companies that all too often get these sweet no-bid deals from the City of Dallas.

This, however, actually seems like a legitimate company with a good product.

garlandsucks
garlandsucks

maybe this can help pay for the portion of elm street that resembles a country road

Jaibird13
Jaibird13

Just seems like an expensive solution to something that isn't that big of a deal. Sure, it will be nice, but aren't there more important things the city should be taking care of with that portion of the budget? If everything else in that department is perfect though, then I guess it's kind of cool.

Tanj
Tanj

How about the city start offering a Cash Keys for a refundable deposit.  I'm sure that would be cheaper than outsourcing to a third party.

ScottsMerkin
ScottsMerkin topcommenter

Ive noticed this week driving down Ross in the CBD that 2 parking lots are for sale, one at San jacinto and one down by Lamar.  with more people coming down and more building being built, wonder how this will affect the costs of parking downtown

Jared Le Blanc
Jared Le Blanc

I use this service for several of their parking lots. Love it, because I never carry cash anymore.

skruggs
skruggs

@anon You can extend the stay from the App or phone as long as that particular space allows it. In the city lot at Commerce and Good Latimer you can occupy a space as long as you continue to pay. The company can text you to re-up your payment before your time expires, which is nice. I think you can also pay for multiple days if you want.

Some street meters are designated as a maximum time per parking event and it won't let you renew your parking in place. 

big_oj
big_oj

@ScottsMerkin - Try DART, It's won't hurt anyone. We're paying for them anyways.

ScottsMerkin
ScottsMerkin topcommenter

@Gayle W Martin then pay cash

ScottsMerkin
ScottsMerkin topcommenter

I was walking to a DART station sir, dart doesn't stop ay my office or my front door

ScottsMerkin
ScottsMerkin topcommenter

@Myrna.Minkoff-Katz you'll like this.  Last Friday I was walking to the Pearl Dart station, fuckin guy on a bike is riding the side walk, you guessed it, Jimmy Johns.  He came right at our group and nearly ran us over.  If I hadnt moved into the street he would have hit us.  I shoulda let him fucking prick

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