Apparently, Analysts Want Southwest to Charge for Luggage. Passengers Do Not.
|Not effin' around: This ad first appeared back in June of last year.|
The Dallas-based company says it has commissioned several comprehensive market studies that show the public has not accepted baggage fees, even as it pays them. Company officials also believe that passengers are still sorting out the idea that not every airline charges a fee for luggage and they believe Southwest ultimately will benefit as public awareness spreads. "If [bag fees] were accepted, then I think we'd have to think really hard about it," Krone says. "But our research shows that people are upset by [fees]. It is emotional. It's hard to avoid it."Meanwhile, over at Seeking Alpha, there are all kind of charts and graphs that compare and contrast Southwest, American and Continental. The spoiler:
There is no evidence to show Southwest's competitors lost passenger traffic as they increased add-on baggage fees. The real question should be how many hundreds of millions of dollars is Southwest giving up by not joining the crowd? Southwest typically gets credit for being more of an industry leader than a follower. This time, Southwest needs to do some catching up.