Maybe We Should Quit Tipping Our Front-End Staff Altogether
Do front-end employees work harder than kitchen staff? They're paid significantly more. The disparity had caused some restaurants to enforce tip sharing with the back of the house, a move that has caused significant legal woes for some local restaurants, like Iron Cactus. McAdams goes as far as to blame the transient nature of the restaurant industry on the tipping system. It's possible. Europeans are known for a culture that embraces waiting tables as a viable career decision. Here the same job is commonly viewed as a way to get through college with minimal student loans.
So what would happen if we ditch the tipping system altogether? Would the cost of our meals explode? While the lecture spends nearly 20 minutes bashing our tipping system, it gives no predictions for how replacing it would effect our dining experience or the wages a service employee receives, but something tells me diners might be relieved by the death of the tipping system.
There's a little pressure on a customer who holds that pen to not be a cheapskate, and for the love of all things savory, who wants to do math after they've had a bottle of wine and a steak?
Would most waitstaff feel the same way? Would they prefer a system that pays a certain wage, even if they work a dismal shift that only offers a single table? Or would they prefer to keep the gamble alive in exchange for the quick cash they receive on a nightly basis?
Check out this video and let us know.