The Patty Shack Takes It Slow But is Worth the Wait

Categories: Eat This

PattyShack2.jpg
In a fuzzy confusion of city limit lines, Patty Shack Burgers sits at 510 East Avenue K, just off Hwy 360 in either Euless, Grand Prairie or Arlington. It depends on which site you look at. Tucked away in an obscure strip of stores behind an old restaurant, it's not a place one stumbles upon, but it's worth seeking out. And plenty already have.

When patrons first step into The Patty Shack, they find themselves standing in the middle of the crowded dining room. First-timers are easy to spot because they don't really know what to do -- wait to be seated, pick a spot or go to the counter.

But this is where all the good stuff starts. The servers are on it. Friendly and eager, they greet and seat each guest immediately, then are very attentive throughout the entire meal. The vibe is fun and, with TVs tucked into just about every corner, there's ample entertainment (which, as you'll soon learn, you'll need).

With either 1/3 or 1/2-pound options for all the burgers, customers can build their own from more than 20 toppings, including bacon, 'shrooms, sautéed onions, ham, pineapple or mild green chiles. There is also the "Shack's Vintage Burgers" list with things like the Tooter that comes with onions, jalapeños, chili, cayenne pepper and cheddar-jack cheese. Or, my favorite, the Jethro with cajun spices, blue cheese crumbles, bacon and grilled onions.

All the burger patties are put together at a salad bar-style station in the kitchen. Ingredients like bacon and blue cheese are worked into the beef and formed into patties only after they have been ordered. That means there's no getting ahead for the kitchen, even during their busy lunch-time rush and, as a result, each order takes at least 20 minutes.

Customers get antsy and intently watch the dispatch of orders. But, again, the front of the house is on it. For instance, immediately after I ordered, my server politely said, "We make everything fresh, so this order will take 20 minutes. That alright?"

My option was to leave and go to McDonalds. Yes, it was quite alright.

I spoke to owner Kyle Bryson, from Arlington, about his burgers, the wait time and his servers.

"I tell them 'communication is key,'" said Bryson. "People don't know that when they come in here, this isn't a fast-food joint. Unless we educate our customers they won't know that it's going to take 20 minutes, but that they're about to get the best burger they've ever eaten in their life."

The starters and sides on the menu are also made in the same fashion. The Shack Sticks, which are fried jalapeño and onion slivers, are tossed and breaded in big sliver bowls only after they have been ordered. Corn nuggets, sweet potato fries and onion rings all come out piping hot.

The Patty Shack has five beers on tap and will soon bring in fifteen more as they add on 2,000 square feet to accommodate the growing crowds. They are also expanding their kitchen so that Chef Jelani Ellis has a little more elbow room.

The trick is to go hungry, not famished. Give yourself that 20-minute buffer before you fall into Diva theatrics. It's worth the wait.

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mollyhorn
mollyhorn

Are people always this mean on the Dallas Observer? I live in Fort Worth and so don't read this paper really, but I'm surprised and kind of hurt by how rude some of the commenters are being.

I'm sorry that my choice of veganism offends you – why don't you just NOT ORDER a vegan burger? No one is shoving it in your mouth. We're just asking for a little corner of the menu – one single item in a sea of meat. You can choose to look the other way, just as we do when you consume your meal.

And to the idea that anything outside of Dallas, Richardson and Plano is too poor or trashy to be included in the Metroplex, well, I'm happy to not be included if that's how you define yourself. If you don't want to go to Grapevine, Euless, Arlington, or anywhere else, then DON'T GO, but you don't need to leave hateful comments on here demeaning everyone else for where they live. It's low class.

just sayin'
just sayin'

You choice of veganism doesnt offend me. What offends me is when a place that is known for great hamburgers has to deal with vegans wanting a vegan burger on the menu. There is no vegan substitute for meat that comes close to the actual taste of beef on a burger. None. And I have tried several out of curiousity with some of my vegetarian friends. So any place that has a great hamburger instantly makes it a mediocre burger the minute that they replace the beef with some horseshit garden burger style substitute. So why should they bother at all? Do they really need to have a box of meat substitute wasting space in the freezer on the off chance that a vegan decides to go to a burger joint? Fuck it. This weekend Im going to go to an Italian place and throw a shit fit when they won't let me order some enchiladas.

mollyhorn
mollyhorn

With respect, I know of a few "great burger joints" that also make a kickass veggie burger. And it's not about lowering the standard of the establishment – it's about having ONE option available so that if I am out with a crowd of friends and they decide to all go eat at this particular restaurant, there is an option for me on the menu. Also, I can recommend a restaurant like that to other vegetarian friends who will then recommend it to their friends, etc. More business for the restaurant.

Besides that, there is nothing inferior about vegetables! They're not trying to be meat – no one claims that. We all know that vegetables are vegetables and meat is meat. But having a burger made with vegetables doesn't make it mediocre – it's still a damn fine burger. (Not at all the same as your Mexican/Italian reference.)

Seriously – if you go to a restaurant that serves 20 kinds of fish and 19 of them you like, but 1 you don't like, do you yell at them to take that one fish off the menu? Probably not, because you probably understand that even if YOU don't like it, some other people do. The same goes for this scenario... no one is asking you to eat the damn vegetables. If vegetables offend you that much, just ignore them. Pretend they're not even on the menu. But don't ruin it for the rest of us by claiming that what we choose to eat is inferior.

just sayin'
just sayin'

"Are people always this mean on the Dallas Observer? I live in Fort Worth and so don't read this paper really, but I'm surprised and kind of hurt by how rude some of the commenters are being."

"...you don't need to leave hateful comments on here demeaning everyone else for where they live. It's low class."

Well, it certainly didnt take long for your typically pretentious vegan ass to blow a fuse, now did it? Again, and I'll say it slow this time, I never said hamburgers are superior to vegetables. I said hamburgers with real beef are superior to their vegan counterparts. I also never mentioned sports, tits, or revealed my sex. You just assumed all that shit since I like big slabs of ground up bovine on my burgers. And I'm the one that needs to get a life? Sounds like you are in dire need of some sausage in yours. Or it your case, a nice tapered cucumber should probably suffice.

I'm done responding to you. Now if you will excuse me, in the spirit of harmony, Im going to go have a nice fried chicken salad. With diced boiled eggs. It makes my panties drip when I can wipe out two generations of one animal in a single meal.

mollyhorn
mollyhorn

Alright, fine. You win. Your goddamned hamburgers are fucking superior to my goddamned vegetables and I won't deign to enter the hallowed grounds of your goddamned sports bars or Hooters or fucking burger joints again. Jesus christ, dude. Get a fucking life and quit trying to control everyone else's.

just sayin'
just sayin'

Seriously - if you go to a seafood restaurant thats serves 20 kinds of fish and 20 of them you can't eat because they are fucking fish and you are a vegan, do you ask them to add a vegan fish substitute to their menu? 

Vegetables don't offend me at all. I don't know where you got that. I usually have at least 3 on any burger that i eat. But I will absolutely state that a veggie burger is totally and completely inferior to a perfectly cooked beef patty on a godamned hamburger. It's not even close. I am only basing that on flavor, not on some silly debate on which one is better for your health. Damn near every vegan or vegetarian friend that I have ever known have said that hamburgers are on top of the list of foods that they miss because no substitute comes close.

Kergo 1 Spaceship
Kergo 1 Spaceship

You had me at Patty!  Then you mentioned Euless, Grand Prairie or Arlington, and I threw up in my mouth a bit.  Too far. Too nasty.  It's burden to go out that way for even two or three Rangers games in a season.  I'd have to bring:

-redneck (or to be politically correct H. E. B deterrent) spray-a sherpa-an extra change of clothes- a cooler with lunch and dinner-an extra 50 gallon tank for extra gas

Heck, we have burger places here in the metro proper.

Lpdlawman401
Lpdlawman401

Kergo,  you obviously don't venture out much.  Metro proper would seem to include Grand Prairie, Arlington!  just sayin'

Kergo 1 Spaceship
Kergo 1 Spaceship

No, I mean the real part of the Metroplex, like Plano, Richardson, Dallas, etc. Not some dumpy sh%thole like H.E.B. or Arlington.  You know, the metro proper, where most "regular" people with more than two wooden nickles live?

Kbryson1976
Kbryson1976

Your just as f-ing dumb !!! I don't see Plano, Addison or wherever else you mentioned with the Texas Rangers, Cowboys, Six Flags, etc...... Arlington and surrounding areas must be doing something right !!! Moron !!!

Lazy T
Lazy T

I once took a dump in Arlington, and IMPROVED the property values!

Kergo 1 Spaceship
Kergo 1 Spaceship

And the home of drainage ditches, massive flooding that wipes trailer parks off the map, prostitution and despair.  Nope, if I want to watch dung....I'll go to Garland.

Kris 121
Kris 121

Go HEB and Arlington, home of the mullet, and shirts with the sleeves ripped off them!

Josh's broken records
Josh's broken records

I'm kind of interested, addons in the burger, eh? I will review upon my return from the Bayou country.

B1ng
B1ng

less hole-in-the-wall, more north dallas...but YourWay Burger in Farmers Branch has add-ons in the patty. It's solid.

Nic Rodriguez
Nic Rodriguez

I've been there and the burgers are solid. I thought they were kinda gimmicky at first, but I've grown to like them.

What we need here in the 'Plex (proper or no) is a Jucy Lucy. Worth the trip to Minneapolis...

Acekingsuited2199
Acekingsuited2199

It's is quite frankly the best Damn gourmet burger you will ever eat. I have lost the for moat all other burgers as they are plain Jane compared to the Shack Burger.

mollyhorn
mollyhorn

Probably a dumb question, but I don't suppose they have a vegan/vegetarian patty, do they? Would be awesome if they did! I'd make the drive from West Fort Worth frequently. 

just sayin'
just sayin'

Any time I hear about a great hamburger and someone asks if they have a vegan option, my first impulse is to say "fuck you". Then I think about it for a minute, calm down a little, and realize that my first impulse was absolutely correct.

Kyle Pattyshackburgers
Kyle Pattyshackburgers

Molly,

Unfortunately at the present time we do not have a vegan burger. We are in the process of something but want to make sure it's the best of the best. Check back soon !!!

mollyhorn
mollyhorn

Awesome! I totally will. :)  Thanks for considering your less carnivorous clientele. (But I'ma come get some onion rings stat.)

Nic Rodriguez
Nic Rodriguez

This isn't too far from me. I may have to give that a shot. 

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